Founder and director of iTConsAl, George has a broad depth of international and domestic business Information Technology industry experience.
Rising to the technical level of "Systems & Network Administrator ", George delivered "real world experience", industry certification courses within Kenya and internationally.
Information Technology experience ranges from design, implementation and support of enterprise wide IT solutions with a focus on long term cost reductions through efficiencies in business processing integrating cost effective work place and IT solutions.
IT responsibilities included operational support for national and international businesses. George has extensive experience and a high standard of customer service at all levels of support, managing small and large implementation teams, transitioning solutions into supportable environments ensuring operational staff to meet key performance indicators ensuring ongoing customer confidence.
Stephen's solid business systems and Information Technology experience includes creation of support channels, data processing, Quality Assurance, helpdesk, contact centres, sales / business development, service delivery, implementation of corporate procedures and staff competency training within Australia, Europe and the South Pacific.
He has experience developing ITIL (international Standard) service delivery creating benchmarks others constantly strive to achieve. Stephen has sound business management skills developed through exposure to international businesses and corporate compliance formalities from Europe, through Australia and the South Pacific regions. A sound understanding of business financial issues comes from personal involvement in management of investment companies in Australia and New Zealand